Privacy Policy

Narcassistance (“we,” “us,” or “our”) operates the website located at narcassistance.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our digital products, or use any of our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data. When you voluntarily provide it to us — for example, by submitting your email address through our notification form, completing a purchase, or creating an account — we collect personally identifiable information such as your name and email address.

Derivative Data. Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data. Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services. We store only very limited financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, Inc., and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Quiz and Assessment Data. When you use our Red Flag Diagnostic quiz or Screening Checklist, we collect your responses for the purpose of generating your personalised result. This data is processed in your browser session and is not stored on our servers unless you explicitly submit your email address.

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

• ◆Deliver digital products and services you have purchased.
• ◆Send you transactional emails related to your purchase, including download links and access credentials.
• ◆Send you marketing communications if you have opted in to receive them.
• ◆Compile anonymous statistical data and analysis for use internally.
• ◆Increase the efficiency and operation of the Site.
• ◆Monitor and analyse usage and trends to improve your experience with the Site.
• ◆Notify you of updates to the Site and our products.
• ◆Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• ◆Resolve disputes and troubleshoot problems.
• ◆Respond to product and customer service requests.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights. If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers. We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), email delivery, data analysis, and customer service. These providers are contractually obligated to use your information only for the purpose of providing services to us.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site, including the ability to maintain your login session.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, or delete your personal data; the right to object to or restrict processing; and the right to data portability. To exercise any of these rights, please contact us at the address below. We will respond to your request within 30 days.

If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection authority.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

If you have questions or comments about this Privacy Policy, please contact us at:

Narcassistance
narcassistance.com
[email protected]